Q. How many PC’s can a single license be used on?
A. ScrapeBox is a single PC license so only one, you can transfer your license once per month for free in case you get a new PC or reformat Windows.
Q. What are ScrapeBox Addons, and how much do they cost?
A. ScrapeBox Addons are included completely free with the purchase of ScrapeBox, here you can see a list of the 33 Free Addons. They are small tools which add even more features to ScrapeBox, and can be installed individually allowing you to ‘mix-n-match’ the features you want.
Q. Is ScrapeBox a monthly or yearly subscription?
A. No it’s a one-time payment for a lifetime license.
Q. Is ScrapeBox updated, and how much do updates cost?
A. Yes ScrapeBox is updated “very” frequently, you can view the changelog here and all updates are totally free. There’s been over 400 updates since ScrapeBox was released.
Q. I’m thinking of buying ScrapeBox where can i get more info before purchasing?
A. You can see screenshots in our Gallery, watch over 80 tutorial video’s on our YouTube channel Here or see Looplines ScrapeBox FAQ website. Also you can read many reviews from around the web here.
Q. After i purchase, how do i receive the software?
A. You will receive an email within a few minutes with the download link and activation instructions. PayPal also offers a “Return to Merchant” link after payment on their website, which you can click to return to the download page. Please double check your spam or junk mail folder if the email did not arrive.
Q. Can ScrapeBox use Private Proxies with a Username and Password?
A. Yes the format is IP:PORT:USER:PASS
Q. Do you have an affiliate program?
A. No at this stage we don’t however one may be opened in the future.
Q. What other payment options do you have, can i pay by Echeck?
A. At this stage we only accept payments via PayPal.com and payments by Echeck are subject to clearance before your license is activated. We also accept payment by credit card through PayPal and no PayPal account is required.
Q. What platforms does ScrapeBox run on?
A. ScrapeBox is a Windows only software. It runs on Windows XP, Vista, Windows 7, Windows 8, Windows 2003/2008/2012 Server on both 32 and 64 Bit. It does NOT run natively on a Mac, however it will work under Windows emulation such as Parallels, VMWare etc on the Mac. It does not work on WINE.
Just to be clear since we get at least one Mac user a week purchasing and wondering why it wont work…. ScrapeBox DOES NOT WORK ON A MAC!
Q. Does ScrapeBox work on a Mac?
A. NO! lol
Q. What languages does ScrapeBox support?
A. It supports the ISO 8859-1 character set, so it supports languages such as English, French, German etc however it does not support Unicode languages such as Chinese, Russian, Hebrew, Arabic.
Q. How do i transfer my license to another computer, or re-activate it after reformatting Windows?
A. There’s no need to contact support, simply run ScrapeBox on the new PC or OS and click the “Activate” button. Enter your original purchase details and click “Submit Activation Details”.
Q. I submitted a license transfer and it did not work?
A. The most common reason is you entered the wrong license details, or you have already used your free license transfer for the month. So please check you entered the correct license details, and you have not used your free license transfer for the month. If this is not the case, please contact support.
Q. Do you allow buying and selling cheap second hand ScrapeBox licenses?
A. No, we tried in the past however most of these second hand licenses have caused problems with sellers claiming the license was hacked and attempting to get the license back after receiving the money, or people trying to sell licenses purchase with stolen credit cards which is later disputed with PayPal or the bank. They also cause a huge load on support staff mediating between buyer and seller, trying to determine who the real owners of licenses are due to bad deals, terminating and re-assigning license to different details, complaints from being ripped off etc. Some people have sold the one license to several other people at once, collected everyone’s money and vanished. ScrapeBox is an affordable one time purchase, and the risks and support overheads far outweigh the potential few dollar savings.
Q. Is the Microsoft .Net Framework required?
A. No it’s not, ScrapeBox is totally self contained like a portable app and it makes no changes to your PC or Registry and doesn’t need installing it just runs.
Q. I have a product/service based on ScrapeBox, or want to write a blog post showing how cool it is can i use screenshots or logo’s from ScrapeBox.com?
A. Yes sure, no problems.
Q. I have questions not answered here can i contact you?
A. Sure you can submit any questions using the contact form and we will be in touch typically within 12 hours.
Q. I am having problems connecting to the servers are they down?
A. The primary and backup servers are monitored by Pingdom 1 minute monitoring, below is their uptime history for the last 30 days, and here you can find more detailed reports for the Primary Server and Backup Server