Contact our support
Note: If you are receiving the message “We have not been able to submit your activation request!” when transferring your license to another machine, you are running an older version and just need to download v18.104.22.168 or later from the download page.
Please ensure you are running the latest version of ScrapeBox before requesting technical support, as your problem may already be resolved and simply updating will immediately fix the issue.
For all pre-sales, technical support, license and payment inquiries please use the form above to contact support, we endeavor to respond to all inquiries within 24 hours, 7 days per week and requests to recover lost licenses may take up to 48 hours. Also please see the Frequently Asked Questions, the ScrapeBoxFAQ site or our extensive Video Tutorials prior to contacting support, as many of the questions we receive daily are already answered here.